Privacy Policy
We value your privacy. This policy explains how we collect, use, and protect your information.
Last Updated: January 30, 2025
1. Information We Collect
1.1 Information You Provide
- Contact form: Name, email address, subject, and message content
- Feedback and suggestions: Feedback, opinions, or suggestions you submit through any channel
- Community participation: If you participate in our forums, discussion groups, or other community features
1.2 Information Automatically Collected
- Usage data: Page access records, clickstream data, browser type and version, operating system, device identifiers
- Log data: IP address, browser type, internet service provider, referring/exit pages, and timestamps recorded in server logs
- Cookies and similar technologies: Used to remember your preferences and analyze website usage
2. How We Use Your Information
- To provide, maintain, and improve our services, including developing new features and functions
- To process your requests, transactions, and inquiries
- To send technical notices, updates, security alerts, and support messages relevant to you
- To respond to your comments, questions, customer service requests, and provide customer support
- To monitor and analyze usage trends, optimize and improve our services
- To detect, prevent, and address technical issues and security problems
3. Information Sharing
We do not sell, trade, or rent your personal identification information. We may share your information in the following situations:
- With service providers: We need third-party companies to help us operate our services; these companies can only access personal information necessary to perform tasks
- Legal requirements: If we believe disclosure is reasonable to comply with laws, regulations, court orders, or legal processes
- Website transfer: If we participate in a merger, acquisition, or sale of assets, your information may be transferred
- With your consent: Except as described above, we only share your information with your consent
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage over the Internet is 100% secure.
- HTTPS encryption for data transmission
- Regular security audits and vulnerability scanning
- Access control and identity verification
- Data backup and disaster recovery planning
5. Cookie Policy
We use cookies and similar technologies to collect information, remember your preferences, and improve your experience. You can configure your browser to refuse all cookies, but this may affect certain functions of the website.
- Essential cookies: Cookies necessary for the proper functioning of the website
- Analytics cookies: Help us understand how the website is being used
- Preference cookies: Remember your settings and preferences
6. Your Rights
You have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you
- Right to rectification: You may request correction of inaccurate or incomplete information
- Right to erasure: You may request deletion of your personal information
- Right to object: You may object to our processing of your personal information
- Right to data portability: You may request to receive your information in a structured, machine-readable format
How to exercise these rights:
Please contact us at: xuyuyao@tsinghua-zj.edu.cn
7. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this privacy policy from time to time. After changes, we will post the new policy on this page and update the "Last Updated" date. We will notify you of significant changes by email or other means. Continued use of our services indicates acceptance of the updated policy.
9. Contact Us
If you have any questions, comments, or suggestions about this privacy policy, or wish to exercise your rights, please contact us at:
Email: xuyuyao@tsinghua-zj.edu.cn
Project: RWAI Arena (Real-World AI Arena)
Operator: Yangtze Delta Region Institute of Tsinghua University, Artificial Intelligence Innovation Research Center (THU-ZJAI)
Address: 705 Yatai Road, Nanhu District, Jiaxing City, Zhejiang Province, China
This privacy policy applies to the RWAI Arena project and all related services. By using our services, you agree to the terms of this policy.